Terms of Service

1. Acceptance of terms

By accessing or using ICPilot (“the Service”) at icpilot.siddha.pro, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you (“User” or “Customer”) and ICPilot.

2. Description of service

ICPilot is a B2B sales intelligence SaaS platform that helps individual sellers and small sales teams to:

• Identify and define their Ideal Customer Profile (ICP)
• Enrich company and stakeholder profiles with publicly available data
• Generate personalised outreach sequences
• Create stakeholder-specific pitch deck materials

The Service uses artificial intelligence (Anthropic Claude) and third-party data APIs. AI-generated content is provided for informational purposes and may contain inaccuracies. You are responsible for reviewing and validating all AI-generated output before use.

3. Eligibility and accounts

You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By creating an account you represent that you meet these requirements.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@icpilot.siddha.pro if you suspect unauthorised access.

ICPilot accounts are for individual use only. Sharing of account credentials between multiple people is not permitted.

4. Acceptable use

You agree to use the Service only for lawful B2B sales and marketing purposes. You must not:

• Use the Service to process personal data in violation of applicable data protection laws, including the GDPR
• Use AI-generated outreach messages that are deceptive, harassing, or violate anti-spam laws (including the German UWG and EU Directive 2002/58/EC)
• Attempt to reverse-engineer, scrape, or copy any part of the platform
• Use the Service to process data for illegal purposes or to target private individuals in a consumer context
• Circumvent rate limits or attempt to overload the Service
• Resell or sublicense access to the Service without our written consent

You acknowledge that you are the data controller for any personal data you process using the Service (e.g., stakeholder profiles) and that you are independently responsible for complying with GDPR obligations towards those data subjects.

5. Billing and payment

Paid subscriptions are billed monthly or annually in advance via Stripe. All prices are exclusive of VAT. EU customers will have applicable VAT added at checkout.

You may cancel your subscription at any time from the Billing section of your Settings. Cancellation takes effect at the end of the current billing period — you retain access to the Service until that date. We do not provide prorated refunds for partial months.

We reserve the right to change prices with 30 days' notice. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.

6. Intellectual property

ICPilot and its underlying technology, design, and code are the exclusive property of ICPilot. You are granted a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes.

You retain ownership of all data you input into the Service. You grant ICPilot a limited licence to process your data solely to provide the Service. We do not use your data to train AI models.

AI-generated output (ICP clusters, outreach messages, deck content) is provided to you for your business use. We make no warranty regarding the originality or uniqueness of AI-generated content.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ICPILOT'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by our negligence.

9. Termination

Either party may terminate the agreement at any time. You may terminate by cancelling your subscription and deleting your account. We may suspend or terminate your account if you breach these Terms, with or without notice.

Upon termination, your right to access the Service ceases immediately. You may export your data before termination using the data portability feature. We will delete your data in accordance with our Privacy Policy.

10. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Germany, unless mandatory consumer protection laws in your country provide otherwise.

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

11. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days in advance. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms?